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PRIVACY POLICY


Phytorelax absolutely protects the privacy of every member. Please carefully read the policies below to help you understand the purpose and usage of collecting personal information and your rights. 


 1. Collection 


Phytorelax collects the information about purchases you actively provide. We use such data to enhance our understanding towards our customers in order to adjust and offer more favourable and high-quality service that meets customers’ demand. The personal information may include your personal basic information, transaction records, payment details, etc.


 2. Implementation 


You can decide whether you would like to utilize your personal information for certain purpose. (ex. receiving information about offers for members) Phytorelax does not use the information for any other purpose besides the requirements of laws and regulations and the contacting for customer service about questions related to ordering.


 3. Modification of member information 


After becoming a member of Phytorelax, you can log in to your account anytime to edit your personal information to ensure the correctness and authenticity of the information. The finalised transactions, service records, and receiver and payment details cannot be edited.


 4. Self-protection methods 


Please carefully preserve your member account and password and do not provide personal information to anyone. After using the service on Phytorelax website, please log out of your account. If you are using a public computer, please log out of your account and close the browser to prevent other parties from accessing your personal privacy.


 5. Guarantee 


We guarantee the safety of your personal information. The personal information collected by this website will not be sent to a third party without your own consent. Our data processing specialists all comply with the promise to keep the information confidential. With the development of internet technology and the modification of regulations, we adjust this privacy policy when it is needed, and immediately publish the corrected privacy policy on the website to practice the purpose of protecting the privacy of our customers. Phytorelax is willing to follow the self-regulatory convention of the industry. If your have any questions about personal information, please contact us. 


Service line: 02-2659-9539

Service hour: 0900-1900 (service unavailable on weekends and holidays)